FAQS
here we’ve gathered everything you need to know about creating and ordering custom products. Whether you’re a first-time buyer or a returning customer, we’re here to make your customization journey smooth and successful.
Need Help?
Our design team offers complimentary consultations to help bring your vision to life. Schedule a consultation through our website or contact our design team directly.
WHY SHOULD I CHOOSE WINGMAN TACTICALS FOR MY PURCHASE?
We offer only the highest quality products with exceptional custom artwork and world-class customer service. It is true that many discount suppliers will sell you cheaper product. However, we have built our reputation on uncompromising quality, free professional artwork, and the best customer experience in our industry. Send us an email or give us a call, and we will make it right…the first time.
WHAT IS YOUR 100% CUSTOMER SATISFACTION GUARANTEE?
All our products are manufactured by the best artisans of the world, and we stand behind every order with our 100% customer satisfaction guarantee. We are committed to exceed your expectations. If you are not thrilled with the results…we will make it right. We provide the very best customer service experience with the highest quality customized products.
WHAT ARE YOUR MINIMUM ORDER QUANTITIES?
PATCHES – 30 PCS INITIAL DESIGN, ZERO FOR REORDER
NAMETAGS – 30 UNITS INITIAL DESIGN, ZERO FOR REORDER
ZAP STICKERS – 30 PCS
KEYCHAINS – 50 PCS INITIAL DESIGN, ZERO FOR REORDER
FLIGHT SCARF – 30 PCS
CAPS – 50 PCS
T SHIRTS – ZERO MOQ
FLIGHT GLOVES – 25 PAIRS
FLIGHT HELMET BAGS – 25 PCS
HELMET VISOR COVER – 50 PCS
FLIGHT SUIT – 50 PCS
FLIGHT JACKETS – 25 PCS
CAN I ORDER LESS THAN THE MINIMUM ORDER QUANTITY?
No, sorry.
CAN I PLACE AN ORDER BY PHONE?
Please feel free to call or text us at +92 348 5169937 (0900 -2300 UMT +05:00) or E-mail us at sales@wingmandepot.com
WHAT ARE THE PRODUCTION TIMES FOR YOUR PRODUCTS?
Your estimated production timeline starts once the artwork or sample patches is approved, and does not include shipping transit time. When your order ships, we will send you an email and a text with the tracking information.
Zap stickers – 3 weeks
T-shirts – 3 weeks
Patches – 4 weeks
Nametags – 6 weeks
Keychains – 4 weeks
Caps – 4 weeks
Scarfs – 3 weeks
Tactical Gear – Depends upon several factors like type of customization, quantity and special processes like Fire resistance, food grade materials, shock proof, waterproof etc.-
WHERE ARE YOUR PRODUCTS MANUFACTURED?
All of our exceptionally high-quality products are manufactured in House in our own factory by skilled artisans with over decades of generational experience under the leadership of veteran fighter pilot with keen eye to each process and detail.
WHAT IS YOUR CANCELLATION AND RETURN POLICY?
Here is an overview of our guidelines for order cancellations, returns, and exchanges
DOES WINGMAN TACTICAL HAVE A RETAIL LOCATION?
We do not have a physical storefront location. Here is our mailing address and contact number.
Wingman Depot, Ent.
Pakki Kotli, Opposite New Ghala Mandi Street No. 3
Sialkot 51310
Phone: +92 348 516 9937 (0900 -2300 UMT +05:00)
E-mail: sales@wingmandepot.com